Privacy Policy - jli88 Online Casino Platform

1.1 Information You Provide Directly

When you register for a jli88 account, we collect personal information necessary to create and maintain your account, process transactions, and provide our services. This information includes:

• Registration Information: Full legal name, date of birth, gender, email address, mobile phone number, residential address, username, and password.
• Identity Verification Documents: Government-issued identification (Philippine passport, driver's license, national ID, voter's ID), proof of address (utility bills, bank statements dated within the last three months), and selfie photographs for identity verification purposes.
• Payment Information: Payment method details including GCash mobile number, Maya account information, bank account numbers, cryptocurrency wallet addresses, and transaction records. Note that jli88 does not store complete credit card numbers or CVV codes; payment processing is handled by certified third-party payment processors in compliance with PCI DSS standards.
• Communication Records: Content of your communications with our customer support team via live chat, email, or phone, including timestamps, support ticket numbers, and resolution details.

1.2 Information Collected Automatically

When you access or use the jli88 Platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type (smartphone, tablet, computer), operating system (iOS, Android, Windows, macOS), browser type and version, screen resolution, device identifiers (IMEI, advertising ID), and mobile network information.
• Usage Data: Pages viewed, games played, bets placed, session duration, click patterns, navigation paths, timestamps, IP address, geographic location (country, city, province), referring URLs, and Platform features accessed.
• Gaming Activity: Game preferences, betting patterns, win/loss records, deposit and withdrawal history, bonus claims, tournament participation, and other gambling-related behavior used to personalize your experience and detect fraudulent activity.
• Cookies and Tracking Technologies: We use session cookies (expire when you close your browser) and persistent cookies (remain on your device) to maintain login sessions, remember preferences, analyze Platform performance, and serve relevant promotional content. You may disable cookies through your browser settings, though this may limit Platform functionality.

1.3 Information from Third Parties

jli88 may receive additional information about you from third-party sources to verify your identity, prevent fraud, and comply with legal obligations:

• Payment Processors: Transaction verification data from GCash, Maya, banks, and cryptocurrency payment gateways confirming successful deposits and withdrawals.
• Fraud Prevention Services: Risk scores, device fingerprints, and fraud indicators from specialized security vendors helping us detect and prevent fraudulent account activity, money laundering, and bonus abuse.
• Public Databases: Information from publicly available sources used to verify identity claims, such as national ID validation databases and address verification services.

jli88 uses collected personal information for the following legitimate business purposes:

2.1 Service Provision and Account Management

• Creating and maintaining your user account with secure authentication
• Processing deposits, withdrawals, and other financial transactions in Philippine Peso and supported currencies
• Enabling gameplay across casino games, live dealer tables, sports betting, and other Platform features
• Providing customer support and responding to inquiries via live chat, email, and other communication channels
• Sending account-related notifications including transaction confirmations, balance updates, and security alerts
• Administering bonuses, promotions, tournaments, and loyalty programs

2.2 Legal Compliance and Security

• Verifying your identity and age (21+ requirement) in compliance with Philippine gambling regulations
• Detecting and preventing fraud, money laundering, account takeover, bonus abuse, and other prohibited activities
• Complying with anti-money laundering (AML) regulations by monitoring transaction patterns and reporting suspicious activity to relevant authorities when required
• Enforcing Terms and Conditions, game rules, and other Platform policies
• Responding to legal requests, court orders, and government inquiries
• Maintaining transaction records and audit trails as required by Philippine law

2.3 Platform Improvement and Analytics

• Analyzing usage patterns to improve Platform performance, user interface design, and feature development
• Conducting internal research on user preferences to optimize game offerings and payment methods
• Testing new features, games, and promotional campaigns with user segments
• Generating aggregated, anonymized statistics for business intelligence purposes

2.4 Marketing and Communications

With your explicit consent, jli88 may use your contact information to send promotional communications including:

• Email newsletters featuring new games, exclusive bonuses, and Platform updates
• SMS notifications about time-sensitive promotions and special offers
• Personalized bonus offers based on your gaming preferences and activity level
• Push notifications (if you enable them) for in-app messages and promotions

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails, replying STOP to SMS messages, or adjusting notification preferences in your account settings. Opting out of marketing communications does not affect transactional or account-related notifications.

jli88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients for legitimate business purposes:

3.1 Service Providers and Business Partners

• Payment Processors: GCash, Maya, banks, cryptocurrency payment gateways, and other financial service providers processing your deposits and withdrawals. These processors handle payment information according to their own privacy policies and applicable payment card industry (PCI) standards.
• Game Providers: JILI Gaming, Evolution Gaming, Pragmatic Play, PG Soft, and other software providers whose games you play on the Platform. These providers may collect limited gameplay data to operate their games and ensure fairness.
• Identity Verification Services: Third-party services verifying your identity documents, age, and address information to comply with Know Your Customer (KYC) and anti-money laundering requirements.
• Customer Support Tools: Cloud-based customer relationship management (CRM) systems and live chat platforms used to manage support tickets and communication records.
• Analytics and Marketing Services: Services helping us analyze Platform usage, track marketing campaign effectiveness, and improve user experience. These services receive anonymized or pseudonymized data whenever possible.

3.2 Legal and Regulatory Requirements

We may disclose your personal information when required by Philippine law or legal process, including:

• In response to court orders, subpoenas, or lawful requests from government authorities and law enforcement agencies
• To comply with anti-money laundering regulations by reporting suspicious transactions to the Anti-Money Laundering Council (AMLC)
• To protect jli88's legal rights, property, or safety, or that of our users or the public
• In connection with any merger, acquisition, or sale of company assets, where user information may be transferred to the acquiring entity

3.3 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized data that cannot reasonably be used to identify you with business partners, advertisers, and other third parties for research, marketing, and analytical purposes. For example, we might share statistics about overall user demographics or popular games without revealing individual user information.

jli88 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) 1.3 with 256-bit encryption. Sensitive data at rest, including passwords and payment information, is encrypted using industry-standard algorithms.
• Access Controls: Personal information is accessible only to authorized employees and contractors who require access to perform their job functions. All personnel with data access undergo background checks and sign confidentiality agreements.
• Network Security: Our infrastructure employs firewalls, intrusion detection systems, and regular security audits to prevent unauthorized network access and detect potential security breaches.
• Password Security: User passwords are hashed using bcrypt or similar one-way hashing algorithms with unique salts, ensuring that even jli88 administrators cannot view your actual password.
• Regular Security Assessments: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and address potential weaknesses in our systems.
• Incident Response: In the unlikely event of a data breach affecting your personal information, we will notify affected users and relevant authorities as required by Philippine data protection law, providing information about the breach and steps taken to mitigate harm.

While we implement robust security measures, no internet transmission or electronic storage method is 100% secure. Users share responsibility for account security by choosing strong passwords, enabling two-factor authentication, and maintaining confidentiality of login credentials.

jli88 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law:

• Active Accounts: While your account remains active, we retain all account information, transaction history, and gaming records to provide continuous service and support.
• Closed Accounts: After voluntary account closure, we retain personal information for a minimum of five (5) years to comply with Philippine financial regulations, anti-money laundering requirements, and to resolve any disputes that may arise.
• Legal Requirements: Certain data must be retained longer to meet legal, tax, accounting, or regulatory obligations. For example, transaction records may be retained for up to ten (10) years as required by Philippine tax law.
• Anonymized Data: After the retention period expires, personal data may be anonymized and retained indefinitely for statistical and research purposes, with all personally identifiable information removed.

You may request early deletion of your personal information by contacting customer support, subject to our legal obligations to retain certain records. We will honor deletion requests to the extent permitted by applicable law.

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information held by jli88:

• Right to Access: You may request a copy of all personal information we hold about you, including account details, transaction history, and communication records. We will provide this information in a commonly used electronic format within thirty (30) days of your request.
• Right to Rectification: You have the right to correct inaccurate or incomplete personal information. You can update most information directly through your account settings or by contacting customer support for assistance.
• Right to Erasure: You may request deletion of your personal information in certain circumstances, such as when data is no longer necessary for the purposes it was collected or when you withdraw consent. Note that we may be required to retain certain information to comply with legal obligations.
• Right to Object: You may object to processing of your personal information for direct marketing purposes at any time by adjusting your communication preferences or contacting support. You may also object to processing based on legitimate interests by explaining your specific situation.
• Right to Data Portability: You have the right to receive personal information you provided to jli88 in a structured, commonly used, machine-readable format and transmit this data to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.
• Right to Lodge Complaints: If you believe jli88 has violated your privacy rights, you may lodge a complaint with the Philippine National Privacy Commission (NPC) or contact us directly to resolve your concerns.

To exercise any of these rights, please contact our data protection officer via email at [email protected] or through the live chat feature on the Platform. We will respond to your request within the timeframe required by Philippine law, typically within fifteen (15) days for simple requests and up to thirty (30) days for complex requests. We may request identity verification before processing requests to protect your privacy and prevent unauthorized access.

While jli88 primarily serves Filipino users and maintains servers within Asia-Pacific regions, some service providers and business partners may be located outside the Philippines. When we transfer personal information internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by data protection authorities
• Privacy Shield frameworks or equivalent data transfer mechanisms
• Processing agreements requiring international recipients to maintain Philippine-equivalent data protection standards
• Encryption of data in transit and at rest when crossing borders

By using jli88 services, you acknowledge and consent to such international transfers where necessary to provide our services and operate our business.

The jli88 Platform is intended exclusively for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal information from individuals under 21. If you are under 21, you are prohibited from creating an account or using our services. If we discover that we have inadvertently collected information from a person under 21, we will immediately delete such information and close any associated account without prior notice. Parents or guardians who believe we may have collected information from a minor should contact us immediately at [email protected].

jli88 uses cookies and similar tracking technologies to enhance Platform functionality and user experience. Types of cookies we use include:

You may control cookie usage through your browser settings. Most browsers allow you to block all cookies, accept only first-party cookies, or receive notifications when cookies are set. Note that disabling essential cookies may prevent Platform functionality including login and game access. Disabling preference, analytics, or marketing cookies will not affect core Platform features but may reduce personalization.

The jli88 Platform may contain links to third-party websites, including game provider sites, payment processor pages, and social media platforms. This Privacy Policy applies only to information collected by jli88. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit through links on our Platform. jli88 does not control and is not liable for how third parties collect, use, or protect your personal information.

jli88 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Material changes will be communicated to users via email notification sent to the email address associated with your account and/or prominent notice on the Platform homepage at least seven (7) days before the changes take effect. Continued use of jli88 services after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or complaints about this Privacy Policy or jli88's data practices, please contact us using the following methods:

• Email: [email protected] (Data Protection Officer)
• Live Chat: Available 24/7 through the Platform interface
• Response Time: We aim to respond to all privacy inquiries within 48 hours

For formal complaints regarding data protection, you may also contact the Philippine National Privacy Commission:

• National Privacy Commission: 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Avenue, Pasay City 1300, Philippines
• Email: [email protected]
• Website: www.privacy.gov.ph

By using jli88 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.